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Professional Services Senior / Soultions Consultant (UK Wide)

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    Published
    February 25, 2020
    Location
    United Kingdom
    Job Type
    Location
    West Midlands, North West England, South East England
    Salary
    £60,000+

    Description

     

    Professional Services Senior/Solutions Consultant

     

    Our client helps companies deliver meaningful interactions with current and future customers. The business portfolio of technology enables organizations to create better experiences for their customers through timely, optimized, contextual, highly individualized, and accurate communications for all channels. Our solutions bring together and activate the entire organization in the name of customer experience, through better collaboration and visibility into the customer journey.

    The PSO team is dedicated to the success of the customer and their implementation. It supports the digital transformation of  customers and successfully implement their solutions. A Professional Services Consultant influences the success of each implementation and is a vital link between the customer and the business. This role is based anywhere in the UK and Ireland.

     

    Responsibilities:

     

    Delivering the projects within schedule and budget constraints

    • Fulfilling customer satisfaction and business needs
    • Building strong vertical skills on the companies products and designing deployment architectures accordingly
    • Ensuring that quality standards are met by all deliverables and communications
    • Configure solution accordingly to the defined specifications
    • Trainings and sales support – proof-of-concepts, presentations for partners, customers and internal departments

    Essential Requirements:

    • Min 5 years of experience in IT/software consulting implementing solution supporting Digital Transformation
    • Ability to collect business requirements and translate them into technical specifications
    • Knowledge of Enterprise Architecture
    • Solid Interpersonal skills
    • Experience in Java / Javascript

    Other Requirements:

    • Experience in the banking, insurance or utilities industries a plus
    • Strong Analytical and problem-solving skills
    • Solid Interpersonal skills
    • Experience in Java / Javascript
    • Technical mobile application development background is a strong plus
    • Knowledge of customer communications management, personalized printing applications, layout and any other form of electronic communication is a plus
    • Formal project and service management training (Prince2, CAPM,PMP,ITIL/TOGAF) is a plus

     

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